Positions

(Remote) Defender Network Assistant

Justice in Motion protects migrant rights by ensuring justice across borders.

In the face of overwhelming legal and practical barriers, many migrants who have suffered exploitation or abuse at the hands of employers or government officials give up their rights after leaving the United States. Other migrants who flee abuse, violence, and persecution are unable to remain in safety due to lack of evidence to support their claims.

These migrants need “portable justice” - the right and ability to access justice across borders. Justice in Motion is dedicated to ensuring portable justice through legal, educational, and policy initiatives in the U.S., Canada, Mexico, and Central America. Essential to this transnational model is our Defender Network, a unique partnership of on-the-ground human rights organizations in Mexico and Central America. ​Justice in Motion makes sure that wherever migrants go, their rights will follow.

The Position: The Defender Network Assistant will play an important role in providing a broad level of administrative support to the Defender Network, to include assisting the processes and systems, and the communications with the membership of Defenders. The role will also assist with the coordination of logistics for Defender Network events.

For this role, fluency in Spanish is essential because this person will regularly be interacting with Defenders in Mexico and Central America to integrate them in the systems we’ve developed, and will need to bring a service orientation to supporting Defenders’ individual and technological needs.

Details: This is a full-time, non-exempt position, reporting to the Defender Network Director, and begins as soon as possible. This is a union position, and will be covered by Justice in Motion’s collective bargaining agreement.
 

Location and Travel:  Justice in Motion is a U.S.-based, remote organization, and this position can be based anywhere in the U.S., with work hours aligned with the Eastern Time Zone. When safe to do so, this position will require occasional travel within the U.S.; potential opportunity for international travel (1-2 times per year).

Salary and Benefits: The annual salary range for this position is $44,350 - $46,750, depending on experience. Justice in Motion provides a comprehensive benefits package and a generous amount of leave.

HOW TO APPLY

Justice in Motion values diversity in our workforce and encourages candidates of diverse backgrounds to apply. Please email a resume and a customized cover letter to apply@justiceinmotion.org in the subject line, please write: “DN ASST-- [Your Name].”

Work will begin as soon as possible. Candidates will be considered on a rolling basis. No phone calls please.

Justice in Motion is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, national origin, religion, gender, sexual orientation, disability, age, marital status, or status with regard to public assistance.

Ideal Candidate Profile

  1. Spanish fluency: This person is either a native speaker, or has significant experience using Spanish professionally, whether living and working abroad in a Spanish-speaking country, or serving in a role where they engaged with Spanish-speaking migrant communities.
     

  2. Work experience: 1-3 years of work experience.
     

  3. Tech-savvy: This is someone who easily picks up and adapts to new technologies and systems, can quickly figure out their way around a database, and knows how to use video and chat apps to find the best way to connect. Familiarity with Salesforce is a huge plus.
     

  4. Service mindset: They have thrived in service-oriented roles, where they had to work with many different personality types and needs. This person is very comfortable walking people through processes and systems, making it easy for people to do what’s needed.
     

  5. Patience and adaptability: This is someone who knows people operate in different ways, and takes the time needed to work with each individual, and follow up appropriately. They are able to adapt to changing circumstances and needs, and figure out the right path forward.
     

  6. Proactive communicator: ​This person excels at confirming what’s being requested, checking for understanding, communicating progress regularly, and raising potential issues before they become major problems. They welcome feedback, and are oriented toward the larger success of the project.
     

  7. Poise under pressure: When things get chaotic, this person is at their best. When problems arise, this person proposes potential solutions, and then is ready to jump into action.


 

Responsibilities

The primary focus of the role is to assist the Defender Network program to ensure the network connects, communicates, collaborates, and convenes around its shared purpose: to protect migrant rights across borders.

  • Defender Network Infrastructure & Support

    • Perform regular data entry and Defender Network database upkeep in Salesforce.

    • Support Defender Network member onboarding, connect with Defenders to capture their information in our systems, and build relationships.

    • Support the Defender Network membership process: Gather and process information from new members, and handle scheduling and logistics; assist with onboarding on new members, support follow-through, and troubleshoot as needed.

    • Track the membership process and identify areas for improvement to better serve members.

    • Help conduct Defender Network surveys, gather data for statistics and reporting.

    • Schedule Core Team, Committee, and Project Team calls, take call notes and distribute action items as needed.

    • Maintain and update the Defender Network’s systems (Google Drive, Google Group, WhatsApp, Facebook Group, SalesForce database/directory, and Custom Network Google Map).

    • Entry-level content management of the DN internal website.

    • Translate documents from English to Spanish and vice versa to benefit Defender Network and internal information sharing.

    • Work with the broader Justice in Motion team to share accurate, relevant, updated information about Defender Network and program activities, and assist with the Communications team to manage related media (photos, videos) as needed.
       

  • Defender Network Event Planning

    • Support the Defender Network Associate with project management administrative duties for Defender Network events (large events, and smaller country-based events)

    • Assist with the event planning and logistics process for events, securing locations, vendors, flights and lodging / travel agencies, travel details including occasional support for visas. Work with designated local logistics contacts for each location to get on-the-ground expertise.

    • Provide on-the-ground support throughout the events.

    • Communicate with event participants and gather information.

    • Set up and run logistics for webinars and video conferences for the Defender Network.
       

  • Network Health Data Support

    • Help produce Defender Network polls, surveys and evaluations

    • Track, save and enter data from Defender responses

    • Contribute to trend-spotting, identification of network needs (including training needs), and ideas to strengthen the network overall.